FOR UAW LOCAL 1999 MEMBERS
ON LAYOFF
WEEKS ENDING
JUNE 12, 19 and 26, 2005

INFORMATION BOOKLET
provided by our
BENEFIT REPRESENTATIVES

INTRODUCTION

We know the following information is lengthy, but if you will take the time to read it carefully and completely, it will help to insure your timely receipt of benefits.

This information is designed to provide a concise reference for answers to frequently asked questions. Every effort has been made to verify the accuracy of all the information contained herein.

An employee’s rights and benefits to which they are entitled are determined solely by the National Agreement and the Supplemental Agreements. Those plans or agreements are controlling in the event of any inconsistency between them and the information contained herein. Absent an express delegation of authority from the GM Board of Directors, no one has the authority to commit the Corporation to any benefit or benefit provision not provided for under the written terms of the benefit program, or to change the eligibility criteria or any other provisions of such programs.

PLEASE READ CAREFULLY!

STATE UNEMPLOYMENT COMPENSATION (U/C)

The following is an outline of the State process for all employees.

1. The Plant Employment Department will notify the State on June 7, 2005, about the employees on layoff.

2. You will file for your weekly U/C benefits by telephone or Internet for each week you are on a temporary layoff.

a. REMEMBER: DO NOT FILE YOUR initial U/C claim or reopen an existing claim with the Call Center or on the Internet website. Hint: If you talk to a live person, you are talking to the Call Center. DO NOT FILE YOUR CLAIM WITH THE CALL CENTER. You must use the automated “INTERACTIVE VOICE RESPONSE” (IVR) to file your claim. Refer to Paragraph 10 below. Follow the instructions below.

3. After your initial claim has been established, a monetary determination will be mailed listing your weekly benefit amount, maximum benefit amount, and total amount of benefits for the current benefit year. If you have questions about this determination, contact Mike Hadlock at 733-6657. Please notify Mike Hadlock, 733-6657, for instructions if you are “Monetary Ineligible”. If you are “Monetary Eligible”, you will be required to call the State IVR System each week, as previously done. If a layoff week reopens an existing claim, no notice will be sent.

4. A few of our members have already established a waiting period, therefore this week will be a payable State benefit. Most of you will have to establish a waiting period and, if you qualify for benefits, the first week for which you call in will establish a non-payable week, waiting period for the benefit year. If you do not call in for the week, your waiting period will not be established. No benefits can be paid until this waiting period week has been served. However, SUBenefits will pay. Remember, you must still call U/C to file a claim.

5. The GM week is from Monday through Sunday. The State week is from Sunday through Saturday. NO CLAIM MAY BE FILED BEFORE THE STATE WEEK ENDS. This means your weekly claim must be called in after midnight on Saturday of the week of layoff. Filing on Sundays, June 12, 19 and 26, is highly recommended for the State’s weeks ending dates of Saturday, June 11, 18 and 25.

6. If you are unable to complete your claim call on Sunday due to the increased claims load at that time, you will be able to file at any time Monday through Saturday.

7. If your address has changed or changes during the down time, you must change it at the plant or your U/C checks, if issued, will be mailed to the wrong address. In addition to advising the plant, please contact Mike Hadlock, 733-6657, so he can do a follow-up with the U/C office. U/C checks are not forwarded by the Postal Service.

8. Claims must be filed within fourteen (14) days of the week-ending date. If they are not filed within fourteen (14) days after the week has ended, the claim is considered untimely and will NOT be paid unless good cause has been shown for the delay.

9. SPECIAL NOTICE TO EMPLOYEES THAT REFUSE AN OFFER TO WORK UNDER THE CONTRACT: If you have a right to refuse an offer of work under contractual language (e.g. inverse seniority, special agreements between Union and Management, etc.), even though you might be charged on the equalization chart, you do not need to report this event as a refusal of work to the State U/C. You will answer NO to the question “Did you refuse work during the week you are claiming benefits?” on the IVR System.

10. To file your weekly claim on the Interactive Voice Response (IVR) System:

OUTSIDE the Oklahoma City area: 1-800-555-1554
INSIDE the Oklahoma City area: 405-525-1500
The IVR System is available 24 hours a day, 7 days a week, or you may now file your claim for U/C benefits or file for continued weeks on the Internet at www.unemployment.ok.gov. You may also use the Internet to check if your weekly check has been mailed.

11. REMEMBER, the IVR System will give you step-by-step instructions for each question and you will answer “YES” by entering “1" or “NO” by entering “9".

FOR NEW CLAIMS, on your first call, you will be required to establish a four-digit PIN number that you will make up. This is your personal, confidential number and electronic signature. DO NOT give this number to anyone as you will be held accountable for any payments made in error if others use your PIN.

Those that established a PIN within this benefit year should be able to use that PIN. If you have forgotten your PIN, you may request a reset from the Call Center or by going on line at the web site.

GENERAL INFORMATION TO ASSIST YOU IN ANSWERING U/C QUESTIONS

A. Wages: You must report hours worked and earnings for the week in which you are filing. If you have worked during the week for any employer except GM, you must report the total amount earned before deductions, regardless of whether you have or have not been paid.

B. FOR NEW CLAIMS ONLY: During the layoff for the State weeks ending June 11, 18 and 25, if you had income that is from the Federal Government, the military, or from out of state during the period January 1, 2004, through January 1, 2005, you must contact the Call Center and request that the earnings be used in the calculation of your benefits.

C. REPORTING OF NON-GM INCOME. For those of you who are receiving Social Security payments, these earnings are not considered income under State U/C. Therefore, DO NOT REPORT THESE BENEFITS AS EARNINGS. Members who own a business or work for another employer may be subject to having to report this information (earnings) to the State. These are handled on an individual basis and you will need to contact the State at the Call Center, 405-525-1500.

D. Holiday Pay: If you will be paid holiday pay for any day during the week for which you are filing, you must report the holiday pay as wages. You must report the total amount of holiday pay before deductions.

E. Vacation Pay: If you will be receiving vacation pay for any day(s) during the week for which you are filing, you must report the total amount, before deductions, for which you will be paid. Mass claimants have a definite return to work date, so Vacation Pay is deductible.

F. Bonus Pay.

1. If you receive a Suggestion Award during any week while on layoff, you will report it as a Bonus Payment.
Note: AutoSUB will not process in this situation. A paper SUB Application will need to be completed and mailed to: GM Benefits & Services Center, Attn: Layoff, P.O. Box 5078, Southfield, MI 48086, or you may fax to 313-230-7492, Attn: Rod. SUB Applications are available in the in-plant UAW Benefits office or the Local Union Hall. You can also print a form from the website, www.layoffbenefits.com. Filing a paper application will normally result in a one-week delay in receiving your SUB check due to mail time. For GM weeks ending June 12, 19 and 26, no Suggestion Awards will be paid, therefore, this should not be an issue.

G. Jury Duty Pay. Does not count against U/C, therefore, if you are called for Jury Duty during a layoff week, still continue to call in your weekly claim.

H. EARNINGS IN EXCESS OF $100 WILL REDUCE STATE U/C DOLLAR-FOR-DOLLAR.

Most members will open a new U/C claim in June 2005. It will be good until June of 2006. Effective January 2, 2005, new claims will generate a maximum weekly benefit of $292.00, with a total maximum benefit of $6,200, if otherwise eligible. If you receive the maximum, it would be 21.23 weeks.

If you returned from leave and are laid off for part of a week, you may be entitled to a U/C benefit. Contact UAW Benefit Representative Mike Hadlock at 733-6657.

UNEMPLOYMENT BENEFITS ARE TAXABLE!

Unemployment Insurance benefits are subject to federal and state income taxes. Any Unemployment Insurance benefits you receive are fully taxable. You will be mailed a Form 1099G by January 31 of each year telling you the amount of benefits you were paid during the previous year. This notice will be mailed to the last address of record. The Internal Revenue Service will be given this same information.

You may elect to have federal and state taxes withheld from your Unemployment Insurance check. The amount deducted from your Weekly Benefit Amount will be 10% for federal and 3% for state. Once you have elected to have taxes withheld or have declined the option, you will be given this opportunity to change this decision only once. If you choose to change your election after taxes have been withheld, reimbursement cannot be made for past deductions.

CLAIMS INTRODUCTION

SPECIAL NOTE: If a question tells you to report the “gross amount”, the definition of “gross” is the amount received before any deductions (taxes, PSP, recovery for any monies owed, etc.).

The IVR System will follow a script and ask you specific questions. Additional questions may be asked based on your answers. Example of script and questions are as follows:

OKLAHOMA EMPLOYMENT SECURITY COMMISSION (OESC)
CLAIMS AND INFORMATION LINE

The use of cell phones may affect the quality of your call or your signal may fade. For better service, please do not use cell phones. In order to eliminate waiting for a customer assistance representative to complete your claim, you may now file your claim for unemployment benefits or file for continued weeks on the Internet at www.unemployment.ok.gov

If you would like to file a claim or request specific information about your claim, press 1. For general information on unemployment insurance, press 2.

Press 1
Ø Enter your 9-digit Social Security Number (SSN verified and available claim procedure established)
Ø To file a claim, press 1
If “1"
Ø Please enter your Personal Identification Number (PIN verified)

Please remember, your continued claim will not process if you hang up before you hear “Goodbye.”

The following questions apply to the seven-day calendar week at midnight on _______. (Week ending date)

Do you wish to file a claim for the week ending ______? (Week ending date)
Press 1 for YES or 9 for NO
If NO, You have indicated that you do not wish to file a claim for unemployment benefits for the week ending _____. Is that correct?
Press 1 for YES or 9 for NO
IF YES, Your decision not to file a claim has been accepted. This completes your filing for the week ending ______. Before any future weeks may be filed, you must provide additional information to a Customer Service Representative.

You must answer the following questions truthfully. Warning: giving false information or answering these questions for someone other than yourself constitutes fraud and is punishable by law. To repeat the current question at any time, press the star (*) key.

MASS CLAIMS

Unemployment benefits are taxable. Do you wish to have Federal Tax of 10% withheld from your unemployment check? (NOTE: This question is asked on the first week of the initial claim.)
Press 1 for YES or 9 for NO

Do you wish to have State Tax of 3% withheld from your unemployment check? (NOTE: This question is asked on the first week of the initial claim.)
Press 1 for YES or 9 for NO

Oklahoma requires that you are able and available to work each week. If work had been available, were you able and available to work for your employer?
Press 1 for YES or 9 for NO
IF NO, You answered that you were not able and available to work for your employer. Is that correct?
Press 1 for YES or 9 for NO

Did you perform work during the week for which you were or will be paid?
Press 1 for YES or 9 for NO
IF YES, you must enter the gross amount you earned before deductions. This amount should not include severance. Enter dollars and cents amounts together, without the decimal point. For example, to enter $50.00, press 5-0-0-0.
Press (#) when you are finished
You have entered $50.00. If this is correct, press 1 for YES or 9 for NO

Please enter the number of hours that you worked during the week.
(Enter number of hours)
You have entered 10 hours. If this is correct, press 1 for YES or 9 for NO

How many hours a week do you normally work? Please enter the number of hours that you normally work during a week. Press (#) when you are finished.
(Enter # of hours)
You have entered 40 hours. If this is correct, press 1 for YES or 9 for NO
NOTE: Enter the number of hours that you normally work each week during your base period. Example: You are now working 20 hours each week and during your base period you normally worked 40 hours, you will enter 20 hours worked and 40 hours normally worked, an issue will NOT be stored.)

Did you receive or are you entitled to vacation pay for the week?
Press 1 for YES or 9 for NO
If YES, you must enter the gross amount you earned before deductions. Enter dollars and cents amounts together, without the decimal point. For example, to enter $50.00, press 5-0-0-0. Press (#) when you are finished.
You have entered $50.00. If this is correct, press 1 for YES or 9 for NO
****NOTE: Mass claimants have a definite return to work date so vacation pay will be deducted.)

Are you entitled to holiday pay for the week you are claiming?
Press 1 for YES or 9 for NO
If YES, you must enter the gross amount you earned before deductions. Enter dollars and cents amounts together, without the decimal point. For example, to enter $50.00, press 5-0-0-0. Press (#) when you are finished.
You have entered $50.00. If this is correct, press 1 for YES or 9 for NO
****NOTE: Holiday pay is deductible in the week in which the holiday falls.

Did you receive bonus pay for the week you are claiming?
Press 1 for YES or 9 for NO
If YES, you must enter the gross amount you earned before deductions. Enter dollars and cents amounts together, without the decimal point. For example, to enter $50.00, press 5-0-0-0. Press (#) when you are finished.
You have entered $50.00. If this is correct, press 1 for YES or 9 for NO
****NOTE: Bonus pay is deductible in the week in which it is received.

Has there been any change in the amount of retirement pay or pension previously reported.
Press 1 for YES or 9 for NO
If YES, You said there has been a change in the amount of retirement pay or pension previously reported. Is that correct?
Press 1 for YES or 9 for NO

Did you refuse work during the week you are claiming benefits?
Press 1 for YES or 9 for NO
If YES, You said that you refused work during the week you are claiming benefits. Is that correct?
Press 1 for YES or 9 for NO

Did you quit a job during the week you are claiming benefits?
Press 1 for YES or 9 for NO
If YES, You said you quit a job during the week you are claiming benefits. Is this correct?
Press 1 for YES or 9 for NO

Were you discharged or fired during the week you are claiming benefits?
Press 1 for YES or 9 for NO
If YES, You said you were discharged or fired during the week you are claiming benefits. Is this correct?
Press 1 for YES or 9 for NO

You previously stated that you are scheduled to return to work. Are you still scheduled to return to work on _____?
Press 1 for YES or 9 for NO
If NO, You said you are not scheduled to return to work. Is that correct?
Press 1 for YES or 9 for NO

Realizing you are liable for any false statements made to receive unemployment, do you certify that you have answered these questions truthfully and accurately?
Press 1 for YES or 9 for NO
If NO, claimant will be asked questions again.

Your claim for week ending ______ has been accepted and is being processed.

This completes your filing for week ending _____.

(IF THE CLAIMANT HAS ANOTHER WEEK TO FILE, IT WILL START THE QUESTIONS OVER WITH THE FOLLOWING WEEK ENDING DATE)

Thank you for calling the Oklahoma Employment Security Commission Claims and Information Line. GOODBYE.

INTERNET FILING

If you are going to file your State U/C claim on the Internet, only use it to file your weekly continued claim.

MASS OKLAHOMA NETWORK INITIAL CLAIMS (ONIC)QUESTIONS

The following questions apply to the seven-day calendar week ending at midnight on Saturday, ______ (week ending date). Do you wish to file a claim for unemployment benefits for this week?
¨ Yes ¨ No

(NEXT) – New Screen

YOU MUST ANSWER THE FOLLOWING QUESTIONS TRUTHFULLY.
WARNING: GIVING FALSE INFORMATION OR ANSWERING QUESTIONS FOR ANYONE OTHER THAN YOURSELF CONSTITUTES FRAUD AND IS PUNISHABLE BY LAW.

If work had been available, were you able and available to work for your employer this week?
¨ Yes ¨ No

Did you perform work during the week ending _____ (date) for which you were or will be paid?
¨ Yes ¨ No
IF YES, Please enter the amount you earned before deductions. Do NOT include severance pay.
¨ (Enter $ amount)
How many hours per week do you normally work?
¨ (Enter number of hours you normally work)
How many hours did you work during the week ending ______? (date)
¨ (Enter the number of hours you worked during this week)

Did you receive or are you entitled to severance pay for the week ending ______? (date)
¨ Yes ¨ No
IF YES, What was the amount of the severance payment before deductions?
¨ (Enter $amount)

Are you still scheduled to return to work on ______? (date)
¨ Yes ¨ No

Did you receieve or are you entitled to vacation pay for the week ending _____? (Date)
¨ Yes ¨ No
IF YES, What was the amount of the vacation payment before deductions?
¨ (Enter $ amount)

Has there been a change in the amount of retirement pay or pension previously reported?
¨ Yes ¨ No

Did you refuse work, quit a job, or were you discharged from a job during the week you are claiming benefits?
¨ Yes ¨ No
IF YES, Choose the situation that applied:
¨ I refused work
¨ I quit
¨ I was discharged
IF I QUIT, Were you asked to resign?
¨ Yes ¨ No

Are you entitled to holiday pay for the week ending ______? (date)
¨ Yes ¨ No
IF YES, What was the amount of the holiday pay for deductions?
¨ (Enter $ amount)

Did you receive bonus pay for the week ending ______? (date)
¨ Yes ¨ No
IF YES, What was the amount of the bonus payment before deductions?
¨ (Enter $ amount)

REALIZING YOU ARE LIABLE FOR ANY FALSE STATEMENTS MADE TO UNEMPLOYMENT, PLEASE REVIEW YOUR ANSWERS CAREFULLY AND CORRECT ANY ANSWERS, AS NEEDED. BY CLICKING THE NEXT BUTTON, YOU ARE CERTIFYING THAT YOU HAVE ANSWERED THESE QUESTIONS TRUTHFULLY AND ACCURATELY. YOU WILL NOT BE ABLE TO CHANGE YOUR ANSWERS ONCE YOU LEAVE THIS PAGE.

(NEXT) (EXIT)

— New Screen —

Claim ID Number: 000000000 (SS#)

Your claim for the week ending ____ (date) has been accepted and is being processed. (THIS MESSAGE MAY BE DIFFERENT DEPENDENT ON THE STATUS OF YOUR CLAIM.

This completes your filing for week ending ______ (date)

Return to main menu)

SUBenefit INFORMATION

WE ARE AN AutoSUB PLANT. DO NOT FILE FOR SUBenefits ON THE INTERNET.

Some members have already served a waiting week, therefore AutoSUB will be as normal.

These down weeks will generate a waiting period for most of our members. AutoSUB will generate a benefit payment when a State U/C benefit has been paid or a waiting week served. The 2003 SUB Plan now will pay all waiting weeks.

AutoSUB will not process in the following situations: Ineligibility for State U/C (monetary ineligibility, profit sharing payments, suggestion award payments, or excessive earnings), outside earnings, or work for GM on Sunday, June 5, 2005.

In these cases, a paper SUB Application must be completed and mailed to: GM Benefits & Services Center, Attn: Layoff, P.O. Box 5078, Southfield, MI 48086, or you may fax to 313-230-7492, Attn: Rod. The application must be accompanied by a copy of the document sent to you by the State that establishes your ineligibility for State U/C (monetary ineligibility or excessive earnings). SUB applications are available in the in-plant UAW Benefits office before the week of layoff. You can also print a form from the website, www.layoffbenefits.com. DO NOT FILE FOR SUBenefits ONLINE. IT MUST BE COMPLETED AND MAILED AS OUTLINED ABOVE.

Filing a paper application will normally result in a one-week delay in receiving your SUB check due to mail time.

Dependent Information Change Form (Formerly SUB 1-HC Form)

If you and your spouse work for GM and one or both of you are placed on layoff, you may need to complete a new Dependent Information Change Form to indicate how your Federal Income Tax dependent exemptions are to be divided among the two of you prior to applying for SUBenefits. You and your spouse may not claim the same dependents if laid off at the same time. Failure to complete the Dependent Information Change Form may result in a SUB overpayment. Your Dependent Information Change Form remains on file for one year. If you have had a change in your marital status or had any dependent changes since the last time you filed SUB, you will need to complete this Dependent Information Change Form.

Normally we receive the State tape on Tuesday morning, AutoSUB will run on Wednesday night, with mailing of SUB checks on Friday. If you file for State U/C after 9:00 p.m. on Monday, your SUB payment will not be processed until the next week. On Fridays you may contact the GM Benefits & Services Center, 1-800-489-4646, to verify the mailing of your check. It is not possible to report a lost/missing SUB check until ten (10) business days after the mailing date. EXAMPLE: Check mailed on 6/17/05 cannot be reported lost/missing until 7/5/05 due to the July 4th holiday. Check mailed on 6/24/05 cannot be reported lost/missing until 7/12/05. Check mailed on 7/1/05 cannot be reported lost/missing until 7-19-05.

PLEASE DO NOT CONTACT THE GM BENEFITS & SERVICES CENTER, GM OR YOUR BENEFIT REPRESENTATIVE CONCERNING NOT RECEIVING A SUB CHECK UNTIL TEN (10) BUSINESS DAYS AFTER THE MAILING DATE. Checks are delivered by the U.S. Postal Service depending on your address. Yes, some lucky members may receive their SUB checks on Saturday – you cannot depend on that!

REMEMBER: DO NOT CALL GM BENEFITS & SERVICES CENTER IF YOU ARE RECEIVING U/C BENEFITS FROM THE STATE. AutoSUB WILL GENERATE YOUR SUB PAYMENT IF THE WEEK IS PAYABLE.

GENERAL INFORMATION

The Medical Department will be open as follows:
June 6-10, 5 a.m. to 10 p.m.
June 13-24, 24 hours a day, Monday through Friday each week
Weekends: Third shift coverage only on Sundays

Members returning to work from a leave of absence during the down time must clear through the Medical Department. If you do not clear through Medical, you will not be placed on layoff for the down time and will, therefore, not be eligible for State U/C or SUBenefits. If your leave expires during the down time, i.e. your doctor releases you to return to work, you must report to the GM Medical Department, and if cleared, report to the Plant Personnel Office so you can receive instructions. Also, contact Mike Hadlock, UAW Benefit Representative.

If you do not follow the above instructions, you will probably lose or cause a delay in all or some of your benefits, i.e. State U/C and/or UAW/GM SUBenefits.

Laid-off employees that have payroll deductions to Tinker Credit Union and/or GMAC are responsible for these obligations for the down week.

Due to the nature of this shutdown, Management is not allowing Benefit Representatives to work during the first week, therefore the UAW Benefit office will not be open the week of June 6-10.

The UAW Benefit office will be open the weeks of June 13-17 and June 20-24. The hours will be 9:00 a.m. to 5:30 p.m.

Mike Hadlock will work all three weeks, 6:30 a.m. to 3:00 p.m., mainly to take care of AutoSUB, U/C problems, and retirements.

HEALTH CARE

There will not be a break in any health care, dental or life insurance coverage during this down time.

Method of Collection for Contributions for Life Insurance and/or
Personal Accident Coverage While on Layoff

The required contributions for Basic Life, Optional Life, Dependent Life, and/or Personal Accident will be automatically deducted directly from your Supplemental Unemployment Benefits (SUB). This process will eliminate the need to send personal checks to continue insurance coverages while on layoff. However, if for any reason deductions cannot be collected directly from your SUB check, a bill will be sent to you at your address of record.

If you have questions concerning this process or your life insurance coverage, please contact the GM Benefits and Services Center at 1-800-489-4646. Questions concerning your SUBenefits should be directed to the same Center, 1-800-489-4646.

WORK FAMILY/EMPLOYEE ASSISTANCE PROGRAM

Call 733-6386 and leave a message, or following instructions on the recorder.

Q. What services are available?
A. Through the Work Family/EAP office, referrals will be made for employees and laid-off employees, their families and dependents, for any problems relating to emotional, marital, family, alcohol and drugs, financial, or other problems. All referrals are confidential and most of the time initial referrals are free or based on ability to pay. All members are entitled to use the Work Family/EAP Program.

Q. How do I apply?
A. You can call direct to the Work Family/EAP office 24 hours a day at the number above.

Q. Any fee:
A. If the Work Family/EAP makes a referral to an outside service, that’s where your financial responsibility takes over. However, we work as the client’s advocate to make a referral that takes into account the client’s health insurance, ability to pay, and all other relevant factors. We can also find the good, cheap and sometimes free resources that are available in your community.

ATTENTION: Traditional Insurance Members

If you are in need of mental health counseling for yourself or a family member, or if you or family members are in need of substance abuse treatment, contact your Work Family/EAP Representative at 733-6386. DO NOT USE your Traditional Directory or a United Healthcare provider. These claims are paid by Connecticut General Insurance Company and you must use one of the panel providers approved by them or call the CDR at 691-1417.

ATTENTION: Pacificare HMO Members

You may also request mental health counseling for yourself or a family member, or substance abuse treatment services directly from your Primary Care Physician, or call your Work Family/EAP Representative to help in making a referral.


HELPFUL NUMBERS

The following numbers are for your use. Due to the reduced manpower during the layoff, it is recommended you try to resolve any problems you may have yourself first before trying to contact a Benefit Representative/ You may call the appropriate number yourself to receive assistance.

EFFECTIVE JANUARY 3, 2005, please use the following:

GM BENEFITS & SERVICES CENTER. GM employees and retirees have access to a full range of benefit services, including savings plans, pension plan, health care, life insurance, and many others via the GM Benefits & Services Center. The GM Benefits & Services Center provides “one-stop shopping” for all GM benefit needs through a:
· Web site at gmbenefits.com, or
· Single toll-free phone number, 1-800-489-4646 or TTY: 1-877-347-5225

Web Site
The GM Benefits & Services web site, gmbenefits.com:
· Is available virtually 24 hours a day, 7 days a week through the Services tab of Socrates for participants.
· Requires a Social Security number or Customer ID and PIN

OTHER HELPFUL NUMBERS

GM NAT'L EMPLOYEE PLACEMENT CENTER
(NEPC) 1/800/628-4473

HEALTH CARE
TRADITIONAL:
United Health Care Insurance Co.
Group No. 003200 1/800/241-9964
Web www.myuhc.com
Prescription Drug Program/Mail Order Prescription Drugs
1/800/464-4679
Web www.medcohealth.com

HMO:
PacifiCare
Group No. 011283 1/800/825-9355
Web www.Pacificare.com

Prescription Drug Program
Prescription Solutions1/800/788-7871
Web www.rxsolutions.com

DELTA DENTAL (Hourly)
Claims (Group No. 8330) 1/800/942-0667
Web www.deltadentalmi.com

VISION-Cole Managed Vision Plan # 80140
1/800/638-0166
1/800/543-9150
Web www.colemanagedvision.com

TRADITIONAL MEMBERS ONLY
(Others contact your carrier)
National Durable Medical Equipment/
Prosthetic & Orthotic (Northwood-NPN)
1/800/936-9314

MENTAL HEALTH & SUBSTANCE ABUSE
Connecticut General
Hourly BC/BS Traditional Only
(Others contact your carrier)
Careline 1/800/235-2302
Claims 1/800/523-4626
Central Diagnostic &
Referral Center (405)691-1417


MISCELLANEOUS

UAW/GM LEGAL SERVICES PLAN
405/677-2670 Nationwide: 1/800/482-7700
Web www.uawlsp.com

PENSIONS & AutoSUB
Mike Hadlock 733-6657 In Plant Ext. 6657

PEV (Company Cars)
733-6383 In Plant Ext. 6383

NEW CAR PURCHASE PROGRAM
1/800/235-4646

UAW/GM TUITION ASSISTANCE (EMPLOYEE) 1/800/GMUAW11 (468-2911)
www.uaw-gm.org

DEPENDENT CHILDREN SCHOLARSHIPS
1/800/650-9671

UAW/GM LifeSteps 1/800/711-5934
GMAC MORTGAGE
Home Equity Loans 1/800/205-4622
Mortgage Loans 1/800/766-4622
GMAC DEMAND NOTES 1/800/684-8823
GMAC AUTO LOANS 1/800/200-4622
MEDICAL DEPARTMENT 405/733-6212
HOURLY PAYROLL 405/733-6373
405/733-6369
SAFETY GLASSES 405/733-6389
OKLA. EMPLOYMENT SECURITY COMMISSION 405/525-1500

EMERGENCY CALL-IN 733-6144
ABSENCE CALL-IN 1/800/222-8889
GM-AOL Enrollment 1/866-244-2777
Web http:www.gmaolenroll.com

UPDATED INFORMATION AND INSTRUCTIONS
WILL BE POSTED ON THE
UAW LOCAL 1999 WEB SITE:
www.uawlocal1999.org

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5-26-05