FOR UAW LOCAL 1999 MEMBERS
ON LAYOFF WEEK ENDING
JUNE 27, 2004

INFORMATION BOOKLET
provided by our
BENEFIT REPRESENTATIVES

INTRODUCTION

We know the following information is lengthy, but if you will take the time to read it carefully and completely, it will help to insure your timely receipt of benefits.

This information is designed to provide a concise reference for answers to frequently asked questions. Every effort has been made to verify the accuracy of all the information contained herein.

An employee’s rights and benefits to which they are entitled are determined solely by the National Agreement and the Supplemental Agreements. Those plans or agreements are controlling in the event of any inconsistency between them and the information contained herein. Absent an express delegation of authority from the GM Board of Directors, no one has the authority to commit the Corporation to any benefit or benefit provision not provided for under the written terms of the benefit program, or to change the eligibility criteria or any other provisions of such programs.

HELPFUL NUMBERS

The following numbers are for your use. Due to the reduced manpower during the layoff, it is recommended you try to resolve any problems you may have yourself first before trying to contact a Benefit Representative/ You may call the appropriate number yourself to receive assistance.

NATIONAL CENTERS
For Information Regarding:
GM HEALTH CARE (Eligibility, Cards,
Dependent Changes)
GM LIFE INSURANCE
INTEGRATED DISABILITY ACTIVITY, S&A, EDB and Workers’ Comp
Claim Inquiries
Contact the NATIONAL BENEFIT CENTER Active & Retirees 1/800/828-9236 Deaf-TDD 1/800-872-8682
Web www.gmnbc.com

GM SAVINGS (PSP) 1/800/489-4646
TDD: 1/800/655-0969
Webwww.401k.com and www.gm401k.com

NAT'L LAYOFF BENEFIT CENTER (SUB/GIS)
1/800/852-6000
Web www.layoffbenefits.com

GM NAT'L EMPLOYEE PLACEMENT CENTER
(NEPC) 1/800/628-4473

PENSION ADMINISTRATION CENTER (PAC)
1/800/659-2000 TDD: 1/800/659-8811
Web www.pension-administration.com

HEALTH CARE
TRADITIONAL:
United Health Care Insurance Co.
Group No. 003200 1/800/241-9964
Web www.myuhc.com
Prescription Drug Program/Mail Order Prescription Drugs
1/800/464-4679
Web www.medcohealth.com

HMO:
PacifiCare
Group No. 011283 1/800/825-9355
Web www.Pacificare.com

Prescription Drug Program
Prescription Solutions1/800/788-7871
Web www.rxsolutions.com

DELTA DENTAL (Hourly)
Claims (Group No. 8330) 1/800/942-0667
Web www.deltadentalmi.com

VISION-Cole Managed Vision Plan # 80140
1/800/638-0166
1/800/543-9150
Web www.colemanagedvision.com

TRADITIONAL MEMBERS ONLY
(Others contact your carrier)
National Durable Medical Equipment/
Prosthetic & Orthotic (Northwood-NPN)
1/800/936-9314

MENTAL HEALTH & SUBSTANCE ABUSE
Connecticut General
Hourly BC/BS Traditional Only
(Others contact your carrier)
Careline 1/800/235-2302
Claims 1/800/523-4626
Central Diagnostic &
Referral Center (405)691-1417


MISCELLANEOUS

UAW/GM LEGAL SERVICES PLAN
405/677-2670 Nationwide: 1/800/482-7700
Web www.uawlsp.com

PENSIONS & AutoSUB
Mike Hadlock 733-6657 In Plant Ext. 6657

PEV (Company Cars)
733-6383 In Plant Ext. 6383

NEW CAR PURCHASE PROGRAM
1/800/235-4646

UAW/GM TUITION ASSISTANCE (EMPLOYEE) 1/800/GMUAW11 (468-2911)

DEPENDENT CHILDREN SCHOLARSHIPS
1/800/650-9671

UAW/GM LifeSteps 1/800/711-5934

GMAC MORTGAGE
Home Equity Loans 1/800/205-4622
Mortgage Loans 1/800/766-4622
GMAC DEMAND NOTES 1/800/548-7923
GMAC AUTO LOANS 1/800/200-4622
MEDICAL DEPARTMENT 405/733-6212
HOURLY PAYROLL 405/733-6373
405/733-6369
SAFETY GLASSES 405/733-6389
OKLA. EMPLOYMENT SECURITY COMMISSION 405/525-1500
GM WAGE & EMPLOYMENT VERIFICATION CENTER 1/800/886-3913
TDD: 1/800/882-3563
EMERGENCY CALL-IN 733-6144
ABSENCE CALL-IN 1/800/222-8889
GM-AOL Enrollment 1/866-244-2777
Web http:www.gmaolenroll.com

UPDATED INFORMATION AND DIRECTIONS
WILL BE POSTED ON THE
UAW LOCAL 1999 WEB SITE:
www.uawlocal1999.org

STATE UNEMPLOYMENT COMPENSATION (U/C)

The following is an outline of the State process for all employees. As in the past, GM will use these mass layoff instructions:

1. The Plant Employment Department will notify the State on June 22, 2004, about the employees on layoff.

2. Unemployment benefits will be filed by telephone for the week(s) you are on temporary layoff.

a. REMEMBER: DO NOT FILE YOUR U/C CLAIM WITH THE U/C CALL CENTER. (Hint: If you talk to a live person, you are talking to the Call Center. DO NOT FILE YOUR CLAIM WITH THE CALL CENTER). You must use the Automated Teleclaim System to file your claim. Refer to Paragraph 10 below. DO NOT USE THE INTERNET TO FILE YOUR U/C CLAIM. Follow the instructions below.

3. After your initial claim has been established, a monetary determination will be mailed listing your weekly benefit amount, maximum benefit amount, and total amount of benefits for the current benefit year. If you have questions about this determination, contact UAW Benefit Representative Mike Hadlock, 733-6657. Please notify Mike Hadlock, 733-6657, for instructions if you are “Monetary Ineligible”. If you are “Monetary Eligible”, you will be required to call the State TELECLAIM System each week, as previously done. If a layoff week reopens an existing claim, no notice will be sent.

4. Most members have already established a waiting period, therefore this week will be a payable State benefit. For those who have not established a waiting period, if you qualify for benefits, the first week for which you call in will establish a non-payable week, waiting period for the benefit year. If you do not call in for the week, your waiting period will not be established. No benefits can be paid until this waiting period week has been served. However, SUBenefits will pay. Remember, you must still call U/C to file a claim.

5. The GM week is from Monday through Sunday. The State week is from Sunday through Saturday. NO CLAIM MAY BE FILED BEFORE THE STATE WEEK ENDS. This means your weekly claim must be called in after midnight on Saturday of the week of layoff. Filing on Sunday, June 27 is highly recommended for the State’s week ending date of Saturday, June 26.

6. If you are unable to complete your claim call on Sunday due to the increased claims load at that time, you will be able to file at any time Monday through Saturday.

7. If your address has changed or changes during the down time, you must change it at the plant or your U/C checks, if issued, will be mailed to the wrong address. In addition to advising the plant, please contact Mike Hadlock, 733-6657, so he can do a follow-up with the U/C office. U/C checks are not forwarded by the Postal Service.

8. Claims must be filed within fourteen (14) days of the week-ending date. If they are not filed within fourteen (14) days after the week has ended, the claim is considered untimely and will NOT be paid unless good cause has been shown for the delay.

9. SPECIAL NOTICE TO EMPLOYEES THAT REFUSE AN OFFER TO WORK UNDER THE CONTRACT: If you have a right to refuse an offer of work under contractual language (eg. inverse seniority, special agreements between Union and Management, etc.), even though you might be charged on the equalization chart, you do not need to report this event as a refusal of work to the State U/C. You will answer NO to Question No. 5 on the TeleClaim System.

Those Skilled Trades members who are scheduled for full utilization and elect to refuse and accept layoff will be considered as a contractual right to turn down the offer, therefore, you will not be required to notify the U/C office that you refused work. You will answer NO to Question No. 5 on the TeleClaim System. Remember, you still need to file your U/C claim per the instructions in this bulletin.

10. To file your weekly claim:

OUTSIDE the Oklahoma City area: 1-800-555-1554
INSIDE the Oklahoma City area: 405-525-1500
The TELECLAIM System is available 24 hours a day, 7 days a week

11. When you call TELECLAIM

Press 1 for touch-tone telephones
Press 1 for Unemployment Insurance
Press 1 for Weekly Claims Line

Remember, TELECLAIM will give you step-by-step instructions for each question and you will answer “YES” by entering “1”, or “NO” by entering “9"

FOR NEW CLAIMS, on your first call, you will be required to establish a four-digit PIN number that you will make up. This is your personal, confidential number and electronic signature. DO NOT give this number to anyone as you will be held accountable for any payments made in error if others use your PIN.

Those that established a PIN in March should be able to use that PIN. If you have forgotten your PIN, you may request a reset.

The computer will follow a script and ask you specific questions. Additional questions may be asked based on your answers. Example of questions are as follows:

1. If work had been available, were you able and available to work for your employer this week?

2. Did you perform work during the week for which you were or will be paid?

If YES: How much money did you earn?
You must enter the amount you earned before deductions. This amount should not include severance pay. First you will be asked to enter the dollar amount and press the * key. Then you will be asked to enter the cent amount and press the * key.

How many hours did you work?
Please enter the number of hours you worked during the week and press the * key. Only hours should be entered, not minutes.

Keypad Example: If you had $125.84 in earnings, you would enter 1, 2, 5 on your telephone keypad and press the * key, and then enter 8, 4 and press the * key.

Voice Response Example: You will be asked to give the dollar amount first and then the cent amount. Speak both amounts one digit at a time. If your total earnings were $82.25, to report dollars you would say “8" “2", not “82"; to report cents “2" “5", not “25".

3. Did you receive or are you entitled to receive vacation pay for the week?

How much money did you receive? (See example for entering dollar and cent amount)

4. Has there been any change in the amount of retirement pay or pension previously reported?

5. Did you refuse work, quit a job, or were you discharged from a job during the week you are claiming benefits.

6. Are you still scheduled to return to work on June 28, 2004? This date could be a fictitious date because the TELECLAIM System requires a date in this question. The State selects this date, not GM! THIS IS NOT A RETURN- TO-WORK DATE! This date is subject to change. Regardless of the date asked, you answer “YES”.

REMEMBER . . . These questions pertain only to the week for which you are filing. For week ending June 26, most members will answer “YES” to questions 1and 6, and “NO” to Questions 2, 3, 4 and 5.

TELECLAIM will repeat your responses. If any of the responses are incorrect, enter “9" and you will be asked each question again. If all the answers are correct, enter “1". This will record your answers. If you meet all eligibility requirements, your weekly claim will be processed for payment. If the week is not accepted, you will be given instructions to contact the Call Center for additional help.

Please remember, you must remain on the line until you have answered all questions and the TELECLAIM System tells you “Goodbye”, or your week will not process. If your call is discontinued before you are told “Goodbye”, your answers have not been recorded and you will have to call again. You are responsible for the answers provided and can be penalized under the law for withholding or willfully giving incorrect information. Allowing someone else to file your week for you is fraud.

If you have any problems with your claim, you may call 405-525-1500 (Oklahoma City calling area), or 918-437-1855 (Tulsa calling area) Monday through Friday, 8:00 a.m. to 4:30 p.m., select Option 7 on the Unemployment Insurance menu and speak with a Claims Agent.

Wages: You must report hours worked and earnings for the week in which you are filing. If you have worked during the week for any employer, you must report the total amount earned before deductions, regardless of whether you have or have not been paid. This would be on Question 2.

FOR NEW CLAIMS ONLY: During the layoff for the State week ending June 26, if you had income that is from the Federal Government, the military, or from out of state during the period January 1, 2003 through January 1, 2004, you must contact the Call Center and request that the earnings be used in the calculation of your benefits.

Holiday Pay: (There is not a specific/separate question for holiday pay, therefore payment must be reported as earnings.) If you will be paid holiday pay for any day during the week for which you are filing, you must report the holiday pay as wages as well as 8 hours of employment. You must report the total amount of holiday pay before deductions.

Vacation Pay: If you will be receiving vacation pay for any day(s) during the week for which you are filing, you must report the total amount, before deductions, for which you will be paid. For the State week ending June 26, 2004, GM employees are placed on layoff and not eligible for vacations.

REPORTING OF NON-GM INCOME. Those of you who are actively working and age 65 or older and receiving Social Security payments, DO NOT REPORT THESE BENEFITS AS EARNING. Members who own a business or work for another employer may be subject to having to report this information (earnings) to the State. These are handled on an individual basis and you will need to contact the State at the Call Center, 405-525-1500.

EARNINGS IN EXCESS OF $100 WILL REDUCE STATE U/C DOLLAR-FOR-DOLLAR.

Effective January 4, 2004, new claims will generate a maximum weekly benefit of $275.00, with a total maximum benefit of $5,700, if otherwise eligible. If you receive the maximum, it would be 20.7 weeks.

If you returned from leave and are laid off for part of a week, you may be entitled to a U/C benefit. Contact UAW Benefit Representative Mike Hadlock at 733-6657.

UNEMPLOYMENT BENEFITS ARE TAXABLE!

Unemployment Insurance benefits are subject to federal and state income taxes. Any Unemployment Insurance benefits you receive are fully taxable. You will be mailed a Form 1099G by January 31 of each year telling you the amount of benefits you were paid during the previous year. This notice will be mailed to the last address of record. The Internal Revenue Service will be given this same information.

You may elect to have federal and state taxes withheld from your Unemployment Insurance check. The amount deducted from your Weekly Benefit Amount will be 10% for federal and 3% for state. Once you have elected to have taxes withheld or have declined the option, you will be given this opportunity to change this decision only once. If you choose to change your election after taxes have been withheld, reimbursement cannot be made for past deductions.

SUBenefit INFORMATION

WE ARE AN AutoSUB PLANT. DO NOT FILE FOR SUBenefits ON THE INTERNET.

Most members have already served a waiting week, therefore AutoSUB will be as normal.

This down week will generate a waiting period for some of our members. AutoSUB will generate a benefit payment when a State U/C benefit has been paid or a waiting week served. The 2003 SUB Plan now will pay all waiting weeks.

AutoSUB will not process in the following situations: Ineligibility for State U/C (monetary ineligibility or excessive earnings), or outside earnings or work for GM on Sunday, June 20, 2004

In these cases, a paper SUB Application must be completed and mailed to the Consolidated Income Security Administration (CISA) Center. The application must be accompanied by a copy of the document sent to you by the State that establishes your ineligibility for State U/C (monetary ineligibility or excessive earnings). SUB applications are available in the in-plant UAW Benefits office before the week of layoff. You can also print a form from the website, www.layoffbenefits.com. Do not file for SUBenefits online. It must be completed and mailed as outlined above.

CLARIFICATION OF EFFECT OF SUNDAY EARNINGS FROM GM

If you work on Sunday, June 20, you must report those earnings to State Unemployment. If your U/C weekly amount is $275, then earnings of $375 or more will disqualify you for State U/C. You then must file a paper application for SUBenefits.Be sure to follow the instructions on the back of the form.

On the SUB application, you must answer:

Part I: Name, Social Security Number, Plant CISCO Code 18014
1. Week Ending Sunday: enter 06/27/04

Part II: Week 1: circle “No”
U/C Benefit Received: 0.0 (if earnings equal one of the above)
or
U/C Benefit Received: U/C received
Reason for Ineligibility: circle “D”

Part III: Week 1: circle “No”

Part IV: Sign & Date
Note: Applications mut be signed and dated on or after June 27.

You can mail your application to the CISA Center (address on back of form), or return it to the UAW Benefits office starting on Monday, June 28.

Filing a paper application will normally result in a one-week delay in receiving your SUB check due to mail time. Sunday earnings will not affect SUBenefits. SUB will pay full SUB.

Dependent Information Change Form (Formerly SUB 1-HC Form)

If you and your spouse work for GM and one or both of you are placed on layoff, you may need to complete a new Dependent Information Change Form to indicate how your Federal Income Tax dependent exemptions are to be divided among the two of you prior to applying for SUBenefits. You and your spouse may not claim the same dependents if laid off at the same time. Failure to complete the Dependent Information Change Form may result in a SUB overpayment. Your Dependent Information Change Form remains on file for one year. If you have had a change in your marital status or had any dependent changes since the last time you filed SUB, you will need to complete this Dependent Information Change Form.

Normally we receive the State tape on Tuesday morning, AutoSUB will run on Wednesday night, with mailing of SUB checks on Friday. If you file for State U/C after 9:00 p.m. on Monday, your SUB payment will not be processed until the next week. On Fridays you may contact the CISA Center, 1-800-852-6000, to verify the mailing of your check. It is not possible to report a lost/missing SUB check until ten (10) business days after the mailing date. EXAMPLE: Check mailed on 6/18/04 cannot be reported lost/missing until 7/6/04.

PLEASE DO NOT CONTACT THE CISA CENTER, GM OR YOUR BENEFIT REPRESENTATIVE CONCERNING NOT RECEIVING A SUB CHECK UNTIL TEN (10) BUSINESS DAYS AFTER THE MAILING DATE. Checks are delivered by the U.S. Postal Service depending on your address. Yes, some lucky members may receive their SUB checks on Saturday – you cannot depend on that!

REMEMBER: DO NOT CALL CISA IF YOU ARE RECEIVING U/C BENEFITS FROM THE STATE. AutoSUB WILL GENERATE YOUR SUB PAYMENT IF THE WEEK IS PAYABLE.

GENERAL INFORMATION

The Medical Department will be open 24/7 during the down time.

Members returning to work from a leave of absence during the down time must clear through the Medical Department. If you do not clear through Medical, you will not be placed on layoff for the down time and will, therefore, not be eligible for State U/C or SUBenefits. If your leave expires during the down time, i.e. your doctor releases you to return to work, you must report to the GM Medical Department, and if cleared, report to the Plant Personnel Office so you can receive instructions.

If you do not follow the above instructions, you will probably lose or cause a delay in all or some of your benefits, i.e. State U/C and/or UAW/GM SUBenefits.

There will NOT be a break in any health care, dental or life insurance coverage due to this down time.

Laid-off employees that have payroll deductions to Tinker Credit Union and/or GMAC are responsible for these obligations for the down week.

The main UAW Benefit office will not be open during this down time. However, Benefit Representative Mike Hadlock will be available at 733-6657. Hours of 8:00 a.m. to 4:30 a.m. may vary slightly.

WORK FAMILY/EMPLOYEE ASSISTANCE PROGRAM

Call 733-6386 and leave a message, or following instructions on the recorder.

Q. What services are available?
A. Through the Work Family/EAP office, referrals will be made for employees and laid-off employees, their families and dependents, for any problems relating to emotional, marital, family, alcohol and drugs, financial, or other problems. All referrals are confidential and most of the time initial referrals are free or based on ability to pay. All members are entitled to use the Work Family/EAP Program.

Q. How do I apply?
A. You can call direct to the Work Family/EAP office 24 hours a day at the number above.

Q. Any fee:
A. If the Work Family/EAP makes a referral to an outside service, that’s where your financial responsibility takes over. However, we work as the client’s advocate to make a referral that takes into account the client’s health insurance, ability to pay, and all other relevant factors. We can also find the good, cheap and sometimes free resources that are available in your community.

ATTENTION: Traditional Insurance Members

If you are in need of mental health counseling for yourself or a family member, or if you or family members are in need of substance abuse treatment, contact your Work Family/EAP Representative at 733-6386. DO NOT USE your Traditional Directory or a United Healthcare provider. These claims are paid by Connecticut General Insurance Company and you must use one of the panel providers approved by them or call the CDR at 691-1417.

ATTENTION: Pacificare HMO Members

You may also request mental health counseling for yourself or a family member, or substance abuse treatment services directly from your Primary Care Physician, or call your Work Family/EAP Representative to help in making a referral.