FOR UAW LOCAL 1999 MEMBERS
ON LAYOFF
WEEK ENDING
MARCH 21, 2004

INFORMATION BOOKLET
provided by our
BENEFIT REPRESENTATIVES

INTRODUCTION

We know the following information is lengthy, but if you will take the time to read it carefully and completely, it will help to insure your timely receipt of benefits.

This information is designed to provide a concise reference for answers to frequently asked questions. Every effort has been made to verify the accuracy of all the information contained herein.

An employee’s rights and benefits to which they are entitled are determined solely by the National Agreement and the Supplemental Agreements. Those plans or agreements are controlling in the event of any inconsistency between them and the information contained herein. Absent an express delegation of authority from the GM Board of Directors, no one has the authority to commit the Corporation to any benefit or benefit provision not provided for under the written terms of the benefit program, or to change the eligibility criteria or any other provisions of such programs.

HELPFUL NUMBERS

The following numbers are for your use. Due to the reduced manpower during the layoff, it is recommended you try to resolve any problems you may have yourself first before trying to contact a Benefit Representative/ You may call the appropriate number yourself to receive assistance.

NATIONAL CENTERS
For Information Regarding:
GM HEALTH CARE (Eligibility, Cards,
Dependent Changes)
GM LIFE INSURANCE
INTEGRATED DISABILITY ACTIVITY, S&A, EDB and Workers’ Comp
Claim Inquiries
Contact the NATIONAL BENEFIT CENTER Active & Retirees 1/800/828-9236 Deaf-TDD 1/800-872-8682
Web www.gmnbc.com

GM SAVINGS (PSP) 1/800/489-4646
TDD: 1/800/655-0969
Webwww.401k.com and www.gm401k.com

NAT'L LAYOFF BENEFIT CENTER (SUB/GIS)
1/800/852-6000
Web www.layoffbenefits.com

GM NAT'L EMPLOYEE PLACEMENT CENTER
(NEPC) 1/800/628-4473

PENSION ADMINISTRATION CENTER (PAC)
1/800/659-2000 TDD: 1/800/659-8811
Web www.pension-administration.com

HEALTH CARE
TRADITIONAL:
United Health Care Insurance Co.
Group No. 003200 1/800/241-9964
Web www.myuhc.com
Prescription Drug Program/Mail Order Prescription Drugs
1/800/464-4679
Web www.medcohealth.com

HMO:
PacifiCare
Group No. 011283 1/800/825-9355
Web www.Pacificare.com

Prescription Drug Program
Prescription Solutions1/800/788-7871
Web www.rxsolutions.com

DELTA DENTAL (Hourly)
Claims (Group No. 8330) 1/800/942-0667
Web www.deltadentalmi.com

VISION-Cole Managed Vision Plan # 80140
1/800/638-0166
1/800/543-9150
Web www.colemanagedvision.com

TRADITIONAL MEMBERS ONLY
(Others contact your carrier)
National Durable Medical Equipment/
Prosthetic & Orthotic (Northwood-NPN)
1/800/936-9314

MENTAL HEALTH & SUBSTANCE ABUSE
Connecticut General
Hourly BC/BS Traditional Only
(Others contact your carrier)
Careline 1/800/235-2302
Claims 1/800/523-4626
Central Diagnostic &
Referral Center (405)691-1417


MISCELLANEOUS

UAW/GM LEGAL SERVICES PLAN
405/677-2670 Nationwide: 1/800/482-7700
Web www.uawlsp.com

PENSIONS & AutoSUB
Mike Hadlock 733-6657 In Plant Ext. 6657

PEV (Company Cars)
733-6383 In Plant Ext. 6383

NEW CAR PURCHASE PROGRAM
1/800/235-4646

UAW/GM TUITION ASSISTANCE (EMPLOYEE) 1/800/GMUAW11 (468-2911)

DEPENDENT CHILDREN SCHOLARSHIPS
1/800/650-9671

UAW/GM LifeSteps 1/800/711-5934

GMAC MORTGAGE
Home Equity Loans 1/800/205-4622
Mortgage Loans 1/800/766-4622
GMAC DEMAND NOTES 1/800/548-7923
GMAC AUTO LOANS 1/800/200-4622
MEDICAL DEPARTMENT 405/733-6212
HOURLY PAYROLL 405/733-6373
405/733-6369
SAFETY GLASSES 405/733-6389
OKLA. EMPLOYMENT SECURITY COMMISSION 405/525-1500
GM WAGE & EMPLOYMENT VERIFICATION CENTER 1/800/886-3913
TDD: 1/800/882-3563
EMERGENCY CALL-IN 733-6144
ABSENCE CALL-IN 1/800/222-8889
GM-AOL Enrollment 1/866-244-2777
Web http:www.gmaolenroll.com

UPDATED INFORMATION AND DIRECTIONS
WILL BE POSTED ON THE
UAW LOCAL 1999 WEB SITE:
www.uawlocal1999.org

The following is an outline of the State process for all employees. As in the past, GM will use these mass layoff instructions:

1. The Plant Employment Department will notify the State on March 16, 2004, about the employees on layoff.

2. Unemployment benefits will be filed by telephone for the week(s) you are on temporary layoff.

3. After your initial claim has been established, a monetary determination will be mailed listing your weekly benefit amount, maximum benefit amount, and total amount of benefits for the current benefit year. If you have questions about this determination, contact the Unemployment Service Center. Please notify Jim Lanthripe, 733-6234, for instructions if you are “Monetary Ineligible”. If you are “Monetary Eligible”, you will be required to call the State TELECLAIM System each week, as previously done. If a layoff week reopens an existing claim, no notice will be sent.

4. If you qualify for benefits, the first week for which you call in will establish a non-payable week, waiting period for the benefit year. If you do not call in for the week, your waiting period will not be established.

5. The State week is from Sunday through Saturday. The GM week is from Monday through Sunday. Your weekly claim will be called in on Sunday following the week(s) you are on layoff. After the week of layoff (in this case, on Sunday, March 21, or later, the week begins on Sunday at 12:01 a.m. and ends on Saturday at 12:00 midnight. NO CLAIM MAY BE FILED BEFORE THE DOWN WEEK ENDS. Filing on March 21 is highly recommended for the State’s week ending date of March 20.

6. If you are unable to complete your claim call on Sunday due to the increased claims load at that time, you will be able to file the following week, Monday through Saturday.

If your address has changed or changes during the down time, you must change it at the plant or your U/C checks, if issued, will be mailed to the wrong address. In addition to advising the plant, please contact the Call Center, 405-525-1500, to change your address. U/C checks are not forwarded by the Postal Service.

7. Claims must be filed within fourteen (14) days of the week-ending date. If they are not filed within fourteen (14) days after the week has ended, the claim is considered untimely and will NOT be paid unless good cause has been shown for the delay.

8. To file your weekly claim:

OUTSIDE the Oklahoma City area: 1-800-555-1554
INSIDE the Oklahoma City area: 405-525-1500
The TELECLAIM System is available 24 hours a day, 7 days a week

9. When you call TELECLAIM

Press 1 for touch-tone telephones
Press 1 for Unemployment Insurance
Press 1 for Weekly Claims Line

Remember, TELECLAIM will give you step-by-step instructions for each question and you will answer “YES” by entering “1”, or “NO” by entering “9"

On your first call, you will be required to establish a four-digit PIN number that you will make up. This is your personal, confidential number and electronic signature. DO NOT give this number to anyone as you will be held accountable for any payments made in error if others use your PIN.

The computer will follow a script and ask you specific questions. Additional questions may be asked based on your answers. Example of questions are as follows:

1. If work had been available, were you able and available to work for your employer this week?

2. Did you perform work during the week for which you were or will be paid?

If YES: How much money did you earn?
You must enter the amount you earned before deductions. This amount should not include severance pay. First you will be asked to enter the dollar amount and press the * key. Then you will be asked to enter the cent amount and press the * key.

How many hours did you work?
Please enter the number of hours you worked during the week and press the * key. Only hours should be entered, not minutes.

Keypad Example: If you had $125.84 in earnings, you would enter 1, 2, 5 on your telephone keypad and press the * key, and then enter 8, 4 and press the * key.

Voice Response Example: You will be asked to give the dollar amount first and then the cent amount. Speak both amounts one digit at a time. If your total earnings were $82.25, to report dollars you would say “8" “2", not “82"; to report cents “2" “5", not “25".

3. Did you receive or are you entitled to receive vacation pay for the week?

How much money did you receive? (See example for entering dollar and cent amount)

4. Has there been any change in the amount of retirement pay or pension previously reported?

5. Did you refuse work, quit a job, or were you discharged from a job during the week you are claiming benefits.

6. Are you still scheduled to return to work on March 22, 2004? This date could be a fictitious date because the TELECLAIM System requires a date in this question. The State selects this date, not GM! THIS IS NOT A RETURN- TO-WORK DATE! This date is subject to change. Regardless of the date asked, you answer “YES”.

REMEMBER . . . These questions pertain only to the week for which you are filing. For week ending March 20, most members will answer “YES” to questions 1, 3 (this is where you put Profit Sharing amount) and 6, and “NO” to Questions 2, 4 and 5.

TELECLAIM will repeat your responses. If any of the responses are incorrect, enter “9" and you will be asked each question again. If all the answers are correct, enter “1". This will record your answers. If you meet all eligibility requirements, your weekly claim will be processed for payment. If the week is not accepted, you will be given instructions to contact the Call Center for additional help.

Please remember, you must remain on the line until you have answered all questions and the TELECLAIM System tells you “Goodbye”, or your week will not process. If your call is discontinued before you are told “Goodbye”, your answers have not been recorded and you will have to call again. You are responsible for the answers provided and can be penalized under the law for withholding or willfully giving incorrect information. Allowing someone else to file your week for you is fraud.

If you are eligible for benefits, the first week you file will serve as your waiting period week. No benefits can be paid until this waiting period week has been served.

If you have any problems with your claim, you may call 405-525-1500 (Oklahoma City calling area), or 918-437-1855 (Tulsa calling area) Monday through Friday, 8:00 a.m. to 4:30 p.m., select Option 7 on the Unemployment Insurance menu and speak with a Claims Agent.

Wages (Not Profit Sharing): You must report hours worked and earnings for the week in which you are filing. If you have worked during the week for any employer, you must report the total amount earned before deductions, regardless of whether you have or have not been paid. This would be on Question 2.

FOR NEW CLAIMS ONLY: If you had income that is from the Federal Government, the military, or from out of state during the period October 1, 2002 through October 1, 2003, you must contact the Call Center and request that the earnings be used in the calculation of your benefits.

Holiday Pay: (There is not a specific/separate question for holiday pay, therefore payment must be reported as earnings.) If you will be paid holiday pay for any day during the week for which you are filing, you must report the holiday pay as wages as well as 8 hours of employment. You must report the total amount of holiday pay before deductions.

Vacation Pay: If you will be receiving vacation pay for any day(s) during the week for which you are filing, you must report the total amount, before deductions, for which you will be paid. For week ending March 20, 2004, GM employees are placed on layoff and not eligible for vacations.

REPORTING OF NON-GM INCOME. Those of you who are actively working and age 65 or older and receiving Social Security payments, DO NOT REPORT THESE BENEFITS AS EARNING. Members who own a business or work for another employer may be subject to having to report this information (earnings) to the State. These are handled on an individual basis and you will need to contact the State at the Call Center, 405-525-1500.

EARNINGS IN EXCESS OF $100 WILL REDUCE STATE U/C DOLLAR-FOR-DOLLAR.

Effective January 4, 2004, new claims will generate a maximum weekly benefit of $275.00, with a total maximum benefit of $5,700, if otherwise eligible. If you receive the maximum, it would be 20.7 weeks.

If you returned from leave and are laid off for part of a week, you may be entitled to a U/C benefit. Contact Jim Lanthripe at 405-733-6234, so he can contact U/C.

If you have an open claim from May 2003 (tornado event), the weekly amount for most would be $303 until the benefit year ends.

UNEMPLOYMENT BENEFITS ARE TAXABLE!

Unemployment Insurance benefits are subject to federal and state income taxes. Any Unemployment Insurance benefits you receive are fully taxable. You will be mailed a Form 1099G by January 31 of each year telling you the amount of benefits you were paid during the previous year. This notice will be mailed to the last address of record. The Internal Revenue Service will be given this same information.

You may elect to have federal and state taxes withheld from your Unemployment Insurance check. The amount deducted from your Weekly Benefit Amount will be 10% for federal and 3% for state. Once you have elected to have taxes withheld or have declined the option, you will be given this opportunity to change this decision only once. If you choose to change your election after taxes have been withheld, reimbursement cannot be made for past deductions.

PROFIT SHARING

The Profit Sharing payment is considered a miscellaneous payment by the State of Oklahoma. Under Oklahoma law, miscellaneous payments are “earned” when they are paid. Profit Sharing will be paid in Roll 11, which is week ending March 14, 2004, however, it will be paid March 19, and considered earned during the week ending March 21. Therefore, you must report the payment when you file for U/C. If you worked 1850 hours or more in 2003, you will receive $170.07. Any hours worked less than 1850 will receive a partial payment. This means if you are on layoff during week ending March 21, 2004, any Profit Sharing payment over $100 will reduce your U/C payment. Example: If you received $170.07, then $71.00 will be deducted from U/C (you round up cents).

For the majority of our members, you will have a continued claim of $303.00, minus $71.00, then AutoSUB will pay the difference. Other amounts applicable depend on your U/C entitlement. For those who are required to serve a new waiting period, this amount will not disqualify you from serving a waiting period, and AutoSUB will pay. You must report your Profit Sharing amount, even if you deferred it to PSP, regardless of the amount deferred.

IMPORTANT INSTRUCTIONS

The plant will provide the State with a tape of employees that received Profit Sharing and the amount. If you report the Profit Sharing payment when you file your claim, your U/C check should not be delayed. If you do not report your Profit Sharing payment, U/C could be delayed one day and AutoSUB delayed a week. If you fail to report the correct amount, State U/C will change it based on payroll information provided by GM to the State.

You MUST report your Profit Sharing to Unemployment. If you know you had 1850 hours in 2003, your amount to report will be $170.07. If you received less than 1850 hours, you need to report the actual amount. This amount can be found on your check stub for week ending March 14, 2004 that will be mailed to you on Wednesday, March 17, 2004. There is no question about Profit Sharing on the TELECLAIM System. You will report this on Question No. 3 as vacation pay. Answer “YES”, then enter your profit sharing amount when asked “How much money did you receive?”. For most, it will be $170.07.

It is advisable to file your claim on Sunday, March 21, or Monday, March 22, before 9:00 p.m. Later filing will delay your AutoSUB a week.

If you have outside earnings or work on Sunday, March 14, for GM, you must file SUB on a paper application. AutoSUB will not process in these situations. Forms can be picked up at the temporary Local Union Office, 5315 South Shartel, Oklahoma City, or from the website, www.layoffbenefits.com.

SUBenefit INFORMATION

This down week should generate a U/C benefit for most of our members. AutoSUB will generate a benefit payment when a State U/C benefit has been paid or a waiting week served. The 2003 SUB Plan now will pay a waiting week.

For members not eligible for a State U/C benefit, a SUB Application must be completed and mailed to the Consolidated Income Security Administration (CISA) Center. The application must be accompanied by a copy of the document sent to you by the State that establishes your ineligibility for State U/C (monetary ineligibility or excessive earnings). SUB applications are available at the temporary Local Union office.

Dependent Information Change Form (Formerly SUB 1-HC Form)

If you and your spouse work for GM and one or both of you are placed on layoff, you may need to complete a new Dependent Information Change Form to indicate how your Federal Income Tax dependent exemptions are to be divided among the two of you prior to applying for SUBenefits. You and your spouse may not claim the same dependents if laid off at the same time. Failure to complete the Dependent Information Change Form may result in a SUB overpayment. These forms are available at the temporary Local Union office, 5315 South Shartel, Oklahoma City, or on line at www.layoffbenefits.com. Your Dependent Information Change Form remains on file for one year. If you have had a change in your marital status or had any dependent changes since the last time you filed SUB, you will need to complete this Dependent Information Change Form.

Normally we receive the State tape on Tuesday morning, AutoSUB will run on Wednesday night, with mailing of SUB checks on Friday. If you file for State U/C after 9:00 p.m. on Monday, your SUB payment will not be processed until the next week. On Fridays you may contact the CISA Center, 1-800-852-6000, to verify the mailing of your check. It is not possible to report a lost/missing SUB check until ten (10) business days after the mailing date. EXAMPLE: Check mailed on 3/26/04 cannot be reported lost/missing until 4/12/04.

PLEASE DO NOT CONTACT THE CISA CENTER, GM OR YOUR BENEFIT REPRESENTATIVE CONCERNING NOT RECEIVING A SUB CHECK UNTIL TEN (10) BUSINESS DAYS AFTER THE MAILING DATE. Checks are delivered by the U.S. Postal Service depending on your address. Yes, some lucky members may receive their SUB checks on Saturday – you cannot depend on that!

REMEMBER: DO NOT CALL CISA IF YOU ARE RECEIVING U/C BENEFITS FROM THE STATE. AutoSUB WILL GENERATE YOUR SUB PAYMENT IF THE WEEK IS PAYABLE.

GENERAL INFORMATION

The Medical Department will be open during the down time. Their hours will be 6:00 a.m. to 6:00 p.m. Monday, March 15 through Friday, March 19 only. They will be closed on the weekends.

Members returning to work from a leave of absence during the down time must clear through the Medical Department. If you do not clear through Medical, you will not be placed on layoff for the down time and will, therefore, not be eligible for State U/C or SUBenefits. If your leave expires during the down time, i.e. your doctor releases you to return to work, you must report to the GM Medical Department, and if cleared, report to the Plant Personnel Office so you can receive instructions.

If you do not follow the above instructions, you will probably lose or cause a delay in all or some of your benefits, i.e. State U/C and/or UAW/GM SUBenefits.

There will NOT be a break in any health care, dental or life insurance coverage due to this down time.

Laid-off employees that have payroll deductions to Tinker Credit Union and/or GMAC are responsible for these obligations for the down week.

The UAW Benefit office will not be open during this down time.


WORK FAMILY/EMPLOYEE ASSISTANCE PROGRAM

Call 733-6386 and leave a message, or following instructions on the recorder.

Q. What services are available?
A. Through the Work Family/EAP office, referrals will be made for employees and laid-off employees, their families and dependents, for any problems relating to emotional, marital, family, alcohol and drugs, financial, or other problems. All referrals are confidential and most of the time initial referrals are free or based on ability to pay. All members are entitled to use the Work Family/EAP Program.

Q. How do I apply?
A. You can call direct to the Work Family/EAP office 24 hours a day at the number above.

Q. Any fee:

A. If the Work Family/EAP makes a referral to an outside service, that’s where your financial responsibility takes over. However, we work as the client’s advocate to make a referral that takes into account the client’s health insurance, ability to pay, and all other relevant factors. We can also find the good, cheap and sometimes free resources that are available in your community.

ATTENTION: Traditional Insurance Members

If you are in need of mental health counseling for yourself or a family member, or if you or family members are in need of substance abuse treatment, contact your Work Family/EAP Representative at 733-6386. DO NOT USE your Traditional Directory or a United Healthcare provider. These claims are paid by Connecticut General Insurance Company and you must use one of the panel providers approved by them or call the CDR at 691-1417.

ATTENTION: Pacificare HMO Members

You may also request mental health counseling for yourself or a family member, or substance abuse treatment services directly from your Primary Care Physician, or call your Work Family/EAP Representative to help in making a referral.

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